Thumbies Reviews

Thumbies has an overall rating of 4.3 based on 83 reviews. Customer feedback on Thumbies is mixed: Thumbies reviewers highlight positive aspects like high-quality products, excellent customer service, unique personalized gifts, which strongly appeal to individuals seeking personalized gifts for special occasions. However, Thumbies is often criticized for its long shipping times, higher price point, limited product range.

4.3/5.0

83 reviews

5 Stars

16

4 Stars

4

3 Stars

6

2 Stars

1

1 Star

0

All Thumbies Reviews (83)
KathyPeterson
May 16, 2026
"Clear updates, but I was a little unsure at first"
I had a good experience with Thumbies overall. The communication was clear the whole way through, which made things a lot easier. I always knew what they needed from me, and I got updates without having to keep checking in. I’ll admit I was a little unsure at first about how the final quality would turn out, but the process itself was simple and never confusing, which I really appreciated.
DURRANCE
May 09, 2026
"Surprisingly Better Than Expected"
I wasn’t expecting much, but it looks really clean and clear. It just feels nice when something turns out better than you thought it would, and that made me happy with it.
anne_Paulseth72
May 06, 2026
"The ordering process was mostly okay…"
The ordering process was mostly okay, but some of the pages was confusing and loading slow. I did get it finished in the end, it just take longer than I was expecting.
Sabrina-danielson
May 04, 2026
"Neatly Packed and Felt Thoughtful"
To be fair, the packaging really made a good first impression. It arrived neat and well put together, which made the whole thing feel a little more special than I expected
hello_gerald610
April 21, 2026
"Really nice handmade feel"
I was really happy with it when it arrived. The work looks great, and it has that nice handmade feel that makes it seem a bit more special than something mass-produced...
leonard_Vanpelt95
April 20, 2026
"Compassionate staff, but communication could be better"
The staff were actually really compassionate and patient with all my questions, which I appreciated. That said, a few things took longer than I expected, and I felt like the updates could’ve been a little clearer. Overall, it was okay, just not perfect.
SEEL
April 16, 2026
"Good First Impression, But Slower Than Expected"
My first impression was positive since the item came out looking fine, and I don’t really have any complaints about the final result. The only thing that threw me off was the turnaround time — it ended up being slower than I expected. I totally get that these things can take a while, but I would’ve appreciated a better update while I was waiting. Overall, not bad, just kind of an average experience for me...
robertburns3981
March 22, 2026
"Really personal and worth the wait"
I ordered a fingerprint charm after my dad passed, and I was so nervous about how it would turn out, like, would the print even show up clearly? But when it arrived, wow. The tiny lines and ridges were actually really sharp, and it just felt so personal. It did take a little longer than I was hoping, but the piece was worth it. I keep rubbing the fingerprint with my thumb without even thinking about it, which sounds kind of weird, but it’s been really comforting.
hello_william634
March 19, 2026
"Nice keepsake, but the finish could be better"
I ordered a thumbies charm for my mom, it looked really nice when it showed up. The fingerprint detail was clear and the silver had a solid weight to it, so at first I was happy with it. But after a few weeks, I started noticing tiny scratches way easier than I think should happen, especially for the price. The edges also weren’t quite as smooth as I expected, which feels like something they could’ve paid a little more attention to. It’s not a bad product at all, and I still love the meaning behind it, but the quality just isn’t quite where I thought it would be.
angelica_Gomez84
March 07, 2026
"Made a hard time easier"
i mean, they coordinated everything with the funeral home and took so much stress off our shoulders. We really didn’t have to worry about the details, which meant a lot during such a difficult time.
michael1971
March 05, 2026
"It got here when they said it would…"
It got here when they said it would, which is all I was expecting. No surprises or delays, so I’m happy with the experience.
stevegurley6146
February 25, 2026
"Proof turned out fine, but the process was slow"
The proofing process was okay overall, and the final proof did look good, but it definitely felt slower than expected. I had to wait around for updates, and the back-and-forth wasn’t as smooth as I hoped. Since the delays made the whole experience a bit frustrating, I’d appreciate some kind of compensation or credit for the inconvenience.
James_jones90
February 14, 2026
"Sweet Gift for My Mom"
I got this for my mom as a gift, and she ended up really liking it. It felt personal but not over the top, which is harder to find than you’d think. Ordering was simple enough, and when it arrived, it looked really nice. The only thing is I wish the updates had been a little clearer because I kept checking my email like... is it coming, or... Overall though, it was a really thoughtful gift and definitely worth it. I’d buy again for family
edwin-Han
February 12, 2026
"Personalized and worth it, even though I got nervous after paying"
I ordered from Thumbies and was surprised by how many custom options they had. I could choose the style, metal, size, and even add engraving, so it felt really personal instead of just some standard piece. The website took me a while to get through because there was a lot to pick from, but I guess that’s a good problem to have. I’ll admit, after I paid I started feeling a little unsure and wondered if it would actually turn out the way I hoped. Thankfully, the order came out exactly how I wanted, and it felt really special when it arrived.
floyd_Ellis84
February 04, 2026
"Felt a Little Too Generic"
I really wanted this to feel more meaningful, and in theory it should have. But it came across kind of generic, which was disappointing. For the price, I feel like they could’ve put a bit more emotion or personal touch into it
CurtisAnderson
February 03, 2026
"Pretty good deal"
Price was good overall. I haven’t really compared every single option out there, but it felt cheaper than what I expected, so I’m happy with it.
SamanthaSandoval_13
January 27, 2026
"I’ve been keeping it right near me, and…"
I’ve been keeping it right near me, and it makes such a difference. I love not having to get up or search around for it when I need it, and the easy access has been way more helpful than I expected.
james-Kluge
January 24, 2026
"Fits Just Right"
It fit about exactly like the size chart said it would, so I’m really happy with it
hello_tiffany110
January 17, 2026
"I really liked how easy it was…"
I really liked how easy it was to see the pricing right away. Everything felt straightforward with no weird surprises, which I definitely appreciate! The only thing I’d change is having the shipping cost show up a little sooner, but overall it was a smooth experience.
randykim0106
January 07, 2026
"I wasn’t totally sure it was going to…"
I wasn’t totally sure it was going to be the right match, but it ended up matching perfectly. I guess I can’t complain...

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